Up and Running in 3 Steps
No bulky helpdesk migration. Zero DNS/DKIM headaches. Keep your team in the inbox it already uses.
Connect Shopify Store
Install with 1-click OAuth. Zactar syncs orders, tracking, and policies in seconds.
⏱️ Takes 30 secondsAdd Browser Extension
Works in Gmail, Yahoo, Outlook, Zoho Mail, etc. on the web. Zero email server config.
Install Chrome Extension ↗ ⏱️ Takes 10 seconds1-Click Resolve
Open any email, check the draft against the order, and send from your own inbox.
⏱️ Takes 5 secondsBuilt for Shopify Brands That Live in Their Inbox
The essentials for handling support from your inbox, without a separate helpdesk.
Live Order Reconciliation
Instant order history, fulfillment status, and live carrier tracking appear when you open any email.
1-Click Shopify Actions
Cancel unfulfilled orders, restock inventory, and issue full refunds from your inbox. Nothing runs until you click.
Checked Before You Send
Every draft is checked against the live order and your saved policies. Anything that doesn't match is flagged under "Check before sending".
Zero DNS or DKIM Setup
Sends natively via your existing email provider (Gmail, Yahoo, Outlook, Zoho, etc.). No SPF or DKIM records to configure.
How It Compares
How Zactar compares to the usual alternatives.
| Capability | Zactar | Traditional Helpdesks | Read-Only Inbox Viewers |
|---|---|---|---|
| Monthly Cost | $19 / mo flat | $300 to $1,000+ / mo | $19 / mo |
| Per-Resolution Surcharge | $0.00 | $0.90 to $2.00 per resolution | $0.00 |
| Where You Work | Directly inside your inbox | Forced external ticketing app | Directly inside your inbox |
| Drafts Checked Against the Order | ✓ Every draft | Varies | Varies |
| 1-Click Cancel & Refund Actions | ✓ Yes (live in Shopify) | ✓ Yes (inside web app) | ❌ No (Strictly Read-Only) |
| Email DNS / DKIM Setup | Zero setup (Uses your existing email) | Manual DNS CNAME/TXT required | Zero setup |